Govine Digital Services Limited
Effective Date: Dec 16, 2025
Last Updated: Dec 16, 2025
1. Introduction
These Terms of Use govern access to and use of the website and services provided by Govine Digital Services Limited.
By accessing this website or using any of our services, you agree to be bound by these Terms of Use. If you do not agree, you should not use our website or services.
2. Nature of Our Services
Govine Digital Services Limited is a registered Jamaican digital services company that provides customer onboarding assistance, platform guidance, and payment agent support for approved digital platforms.
Our services are limited to assistance, facilitation, and education only.
We are not a bank, broker, investment firm, or financial institution. We do not provide trading, investment, or financial advice.
3. Eligibility
To use services involving deposits, withdrawals, or platform interaction, users must:
- Be at least 18 years old
- Provide accurate and complete information
- Complete our KYC and verification process
Basic consultation and general guidance may be accessed without verification.
4. Verification and KYC
Verification is required before any service involving deposits, withdrawals, or payment agent facilitation.
Users agree to provide valid identification and supporting documents as requested.
Govine Digital Services Limited reserves the right to refuse, suspend, or terminate services if verification requirements are not met.
5. Scope of Support
Our services may include:
- Explaining platform processes and requirements
- Assisting with onboarding and verification guidance
- Facilitating deposits and withdrawals through approved methods
- Communicating service fees, timelines, and status updates
We do not guarantee processing speed, platform approval, outcomes, or exchange rates.
6. Charges
All service fees are disclosed and agreed upon before any service is provided.
Fees may be flat or percentage-based depending on the service requested.
Additional banking or administrative charges may apply where applicable.
No hidden fees are charged.
7. Processing Timelines
Processing timelines depend on platform rules, verification status, and local banking hours.
Withdrawals and conversions may take up to 5 business days.
Same-day processing is not guaranteed.
8. Client Responsibilities
Users agree to:
- Provide accurate and truthful information
- Follow platform rules and instructions
- Respond promptly to requests for information
- Use services for lawful purposes only
Failure to comply may result in delays, suspension, or refusal of service.
9. Third Party Transfers and Payment Restrictions
Govine Digital Services Limited does not process payments, deposits, withdrawals, or transfers to or from third parties.
All services are provided only to the individual or entity that completed KYC and verification.
This means:
- Payments are made only to the verified client named in the KYC records
- We do not send funds to relatives, friends, business partners, or nominees
- We do not redirect funds to third-party accounts
- We do not process transactions on behalf of unverified persons
Any request involving third-party transfers will be declined.
10. Right to Refuse or Suspend Service
We reserve the right to refuse, suspend, or terminate services where:
- Verification requirements are not met
- Information provided is inaccurate or misleading
- Platform rules are breached
- Compliance or risk concerns arise
- Third-party transfer requests are made
11. Limitation of Liability
Govine Digital Services Limited is not responsible for:
- Platform outages or delays
- Banking delays are outside our control
- Losses resulting from user decisions or platform actions
- Market or exchange rate changes
All services are provided on an as-is basis.
12. Intellectual Property
All website content, branding, text, and materials are the property of Govine Digital Services Limited.
Content may not be copied, reproduced, or distributed without prior written permission.
13. Privacy and Data Protection
Personal information is handled in accordance with our Privacy Policy and KYC Policy.
By using our services, you consent to such handling.
14. Amendments
Govine Digital Services Limited reserves the right to update these Terms of Use at any time.
Updated terms will be published on our website and take effect immediately.
15. Governing Law
These Terms of Use are governed by the laws of Jamaica.
Any disputes shall be subject to the jurisdiction of the courts of Jamaica.
16. Contact Information
For questions regarding these Terms of Use, please contact us using the contact details provided on our website.
17. Disclaimer
Govine Digital Services Limited is not a bank, investment firm, or financial institution.
We do not provide trading, investment, or financial advice.
All services are limited to assistance, facilitation, and education within approved platform frameworks.